Empower technicians to collaborate more efficiently by working together from different locations with Dynamics 365 Remote Assist on HoloLens, HoloLens 2, Android, or iOS devices. It can be a friend or accompany to Dynamics 365 Field Service.
Use Cases are as under:
Collaborative maintenance and repair
Remote inspections
Knowledge sharing and training
Please find the more details here —> https://docs.microsoft.com/en-us/dynamics365/mixed-reality/remote-assist/ra-overview
Want to try refer this link —>https://dynamics.microsoft.com/en-sg/mixed-reality/remote-assist/