Teams Chat in Dynamics 365

On the path of greater engagement of Dynamics 365 and Teams Microsoft introduced teams chat feature under sales app. Please refer below link for the announcement

https://cloudblogs.microsoft.com/dynamics365/bdm/2021/03/02/dynamics-365-and-microsoft-teams-extend-collaboration-across-teams/

Please refer below documentation for more information

https://docs.microsoft.com/en-us/dynamics365-release-plan/2021wave1/sales/dynamics365-sales/engage-teams-chat-conversation-within-dynamics

How to enable the chat feature in Dynamics 365 Sales app here is the step by step documents

https://docs.microsoft.com/en-us/dynamics365/teams-integration/teams-install-app

Please refer below video for the steps to enable unfortunately I am not tenant admin so can’t enable to display list of channels in Dynamics 365 Sales app.

https://youtu.be/P5YlXcXbW58

Published by Goloknath Mishra

Microsoft Biz Apps, Power Apps and ERP Enthusiast having more than 10 years of experience in Dynamics 365, Windows Azure, Power Platform.

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